MANAGER

Role:
MANAGER
Date:
Now

Schedule: FULL TIME
starting at 7AM to 17h or more depending of the surf lessons schedules / week-end included with days off planned accordingly

SALARY: to be discuss

Overview:

We are seeking a dynamic and experienced manager to join our team at Cabarete Surf Company.

As a Manager, you will play a important role in the day-to-day operations, ensuring the smooth functioning of the school while delivering a good service to our international and local customers.

The ideal candidate will be fluent in both English and Spanish, possess strong leadership skills, and have a proven track record of managing client interactions.

Responsibilities:

  1. Operational Excellence:
    • Oversee the overall operations of the surf school, including scheduling, staff management, and facility maintenance.
    • Implement and enhance operational procedures to optimize efficiency and customer satisfaction.
    • Collaborate with instructors to maintain high-quality teaching standards and ensure a safe learning environment.
    • Make sure de school is clean and ready to welcome customers.
    • Open the school at 7 AM and close at 17h. Schedule will be split with Victor, general Manager and owner.
  2. Client Interaction:
    • Meet with clients to provide information, answer inquiries, and address concerns in both English and Spanish.
    • Manage the first contact with client til they go surf and after.
    • Gather feedback of the clients.
    • Manage reservations.
  3. Team Leadership:
    • Manage a team of surf instructors and support staff.
  4. Marketing and Promotion:
    • Work with the marketing team to develop and execute promotional strategies to attract new clients.

Qualifications:

  • Fluent in both English and Spanish (written and spoken).
  • Proven experience in a managerial role, preferably within the surf industry.
  • Strong interpersonal and communication skills.
  • Knowledge of surf school operations and safety protocols.
  • Ability to work flexible hours, including weekends and holidays.
  • Familiarity with customer relationship management and booking systems.

How to Apply:

If you are passionate about surfing and excel in client interactions, we invite you to apply for this exciting opportunity. Please submit your resume, cover letter, and any relevant certifications to cabaretesurfco@gmail.com

*** Cabarete Surf Company is a family owned company and we hope our collaborators can also be part of it. Please read about us and our previous work before applying.

If you share principles of responsibility, honest, hard worker and be part of a loving community, we would love to receive your application for this position.

Send us all documents necessary at cabaretesurfco@gmail.com